Privacy Policy

M.E.P. Continuing Education (M.E.P. Con. Ed., LLC) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing courses, creating an account, contacting us, or opting in to receive SMS text notifications.

This Privacy Policy explains how we collect, use, protect, and share your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Mailing or billing address
  • Telephone or mobile phone number
  • Account and login information
  • Course registration and purchase history
  • Professional or licensing information provided in connection with continuing education courses
  • Information submitted through contact forms, registration forms, or SMS opt-in forms

When you make a purchase through our website, payment information is processed by our payment service providers. We do not directly store complete credit card information on our servers.

How We Use Your Information

We may use the information we collect to:

  • Process course purchases, registrations, and payments
  • Provide access to purchased courses and educational materials
  • Communicate with you about your orders, account, course access, or customer service requests
  • Maintain records related to course completion and continuing education requirements
  • Send email communications when you have subscribed or when necessary to provide services
  • Send SMS text notifications when you have expressly opted in to receive them
  • Improve our website, services, and customer experience
  • Prevent fraud, maintain security, and comply with applicable legal obligations

SMS Text Messaging

If you choose to opt in to receive SMS text messages from M.E.P. Continuing Education, we may send you recurring messages regarding new electrical continuing education courses, course availability, registration opportunities, and other course-related updates.

Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP to any SMS message you receive from us. For assistance, reply HELP.

We do not sell, rent, share, or disclose your mobile phone number or SMS opt-in information to third parties for their marketing or promotional purposes. Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing purposes.

Information may be shared with service providers solely as necessary to deliver our SMS messaging services and operate the program, subject to appropriate confidentiality and data protection obligations.

How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and provide our services, including providers that assist with:

  • Website hosting and maintenance
  • Course delivery and learning management
  • Payment processing
  • Order fulfillment and customer communications
  • Email delivery
  • SMS messaging services
  • Website analytics and security

These providers may access personal information only as necessary to perform services on our behalf.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, customers, or services.

Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember user preferences, process shopping cart activity, analyze website traffic, and improve our services.

For additional information about our use of cookies, please see our Cookie Policy.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and course records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may:

  • Opt out of marketing emails by using the unsubscribe link included in those communications.
  • Opt out of SMS messages by replying STOP.
  • Request assistance with SMS messaging by replying HELP.
  • Contact us regarding questions or requests concerning your personal information.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. When changes are made, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

M.E.P. Continuing Education (M.E.P. Con. Ed., LLC)
29 Main St, Suite 1A
Kingston, MA 02364
Email: support@mepconed.com
Phone: (508) 746-3724